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Credit card consumer rights

Information and advice on credit card consumer rights

If you use your credit card a lot, you may be interested to know about the credit card consumer rights in place to protect you when making purchases.

Section 75 of the Consumer Credit Act 1974 lays down what is maybe the most important of the credit card consumer rights, regarding refunds.

It states that any transaction of between £100 and £30,000 is covered by credit card consumer rights which mean that if you are entitled to a refund on a product or service, but for whatever reason you are not able to claim one from the seller, your credit card company must provide it instead.

So if you've been ripped off by a retailer who's now giving you the runaround, you always have the option of exercising your credit card consumer rights and claiming the loss back from whoever provides your credit card.

For more on your credit card consumer rights and how to claim, you can look through our free Section 75 Claims guide.

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