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Consumer rights credit cards

When it comes to consumer rights, credit cards have a lot to offer

If you make a lot of purchases with your credit cards, you may be interested to learn about consumer rights. Credit cards companies are actually expected to take some responsibility for products or services purchased by their customers.

For example, you may make a purchase with your credit cards which later turns out not to be satisfactory - it is defective, not what was advertised, never arrives, etc. Under Section 75 of the Consumer Credit Act 1974, which establishes certain consumer rights, credit cards entitle their users to claim refunds from their credit card company if the seller refuses to or cannot be contacted, and if the purchase was priced between £100 and £30,000.

So, claiming back money from the credit card company when someone rips you off is well within your consumer rights. Credit cards entitle you to such protection.

To learn more about consumer rights, credit cards and how to claim your refund, you can read our free Section 75 Claims guide.

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