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Consumer Credit Act UK

Information about the Consumer Credit Act UK

If you've used your credit card to make a purchase of between £100 and £30,000 that turned out to be unsatisfactory in some way, you may find it helpful to know about the 1974 Consumer Credit Act. UK law holds your credit card company responsible in cases where it proves difficult to get a refund directly from the retailer - so if the seller of the product or service proves to be unresponsive, hard to contact or has gone out of business, you may still be covered.

Because of the Consumer Credit Act, UK consumers are protected from unscrupulous retailers who take their money and run. It's your legal right to have your money refunded, so don't hesitate to use it if you need to.

For more about the Consumer Credit Act, UK law and how to get a refund, read our free Section 75 Claims guide.

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