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Have you been mis-sold a mobile phone contract?

You may have received a call from a salesman who said he works for the company and been offered a new phone upgrade or some other benefit.

Key signs your contract may have been mis sold:

  • Finding yourself signed up to a more expensive tariff than agreed when it was sold to you;
  • Upgrading your 12 month contract believing you were signing up to another 12 month deal, but then finding yourself entering into a new, longer contract lasting 18, 24 or even 36 months;
  • Signing up to a service after being told network coverage in your area is good, but then finding that you have little or no signal/reception.

Claims Financial