Landlord problems - How your local council can help

Know your tenancy rights

If you experience landlord problems one of the best places to seek help is your local council.

Housing officers from your council can help you in cases where:

You are harassed or illegally evicted by your landlord. Under The Protection from Eviction Act 1977, these are criminal offences that your council has the power to prosecute for.

Your landlord fails to meet obligations such as the provision of rent books or failure to give information concerning charges and insurance to long leasehold tenants.

Your utility services are cut off and among the tenants is an elderly person or young child.

In all these cases, housing officers will assist you and investigate your complaint and work with your landlord and the authorities to find a solution.