How to get compensation for your holiday from hell
Each year thousands of Britons embark on eagerly-anticipated
package holidays only to face bitter disappointment and then return
home more stressed than when they left.
If your "clean, luxurious, tranquil" hotel turned out to be a
noisy, cockroach-infested building site, or if any other brochure
promises were broken, then you have a legal right to seek
compensation from the tour operator for your unsatisfactory
holiday.
The law
When your holiday booking is confirmed a legally binding
contract is made with the tour operator. By law you have the right
to expect the holiday that you booked and paid for.
The tour operator is responsible for nearly all elements of your
holiday, from the children's entertainment to the flights, from the
air-conditioning in your room to car hire. If anything goes wrong
on your holiday, and providing you booked it as a package, it is
likely that you will be able to get compensation from the company
that organised it all.
Unfortunately, in the economic downturn short-changed
holidaymakers are finding it increasingly difficult to claim
redress for their holidays from hell as tour operators are more
reluctant to make generous financial gestures.
But our guide will show you how to make the strongest possible
claim for holiday compensation so that you have a fighting chance
of winning back your hard-earned cash.
Claims Financial