Compensation Delayed Flights
Seeking compensation delayed flights and travellers nightmares
If you travel frequently you most likely have experienced delayed flights. Some delays are mere temporary nuisances but others are more severe and cause greater disruption to our plans and travel itineraries. Is compensation a possibility or does the small print protect the airlines from any responsibility?
Always review the airline's website for their guidelines on compensation for delayed flights. If you believe you qualify, apply for a refund of your ticket from the airline office from where you purchased your ticket, not the airport you actually flew from. Tell them what happened, the length of your delay and any explanation you were given for the delayed flights. Tell them what you feel they should pay you as compensation.
(Supposing that no compensation is offered to you) you ought to contact the Air Transport Users Council on 020 7240 6061, or email@example.com.
As a last resort you have the legal right to start a claim in your local county court. Our free GUIDE TO THE SMALL CLAIMS COURT Provides useful information on how to proceed.
There may be one last option!
If your delayed flights tickets were bought on a credit card and cost you more than £100 ,then according to Section 75 of the Consumer Credit Act 1974, you might be within your rights to claim damages for flight delays from your credit card provider. You may not successfully claim compensation from both the credit company and the airline, unfortunately, so reserve this avenue till last.
If you would like more detailed information on how to make a Section 75 claim please see our free Section 75 Claims guide.