Airport Delays Gatwick
Airport Delays - Gatwick
Flight delays at Gatwick or any other airport are a fact of modern life. There are some reasons that are more legitimate and understandable than others however. There is a big difference between an overbooked flight and extreme weather conditions for instance.
If you have encountered extreme delays that resulted in a flight cancellation, or an overnight stay, you should first contact the airline that sold you your ticket, not Gatwick airport. When making a claim for flight cancellation you should closely follow the airline customer relations procedures as described on their website.
Clearly describe what took place in detail. How long was the length of your airport delay? What were the reasons given for the delays? Were you left in the airport at Gatwick or did you require overnight accommodation at your expense? Tell your airline what it cost you and what you expect in compensation.
Should your efforts fail, contact the Air Transport Users Council on 020 7240 6061, or visit email@example.com.
You may also choose to pursue the claim in your local county court. Have a look at our free GUIDE TO THE SMALL CLAIMS COURT.
Did you purchase your tickets with a credit card?
If your flight tickets were purchased or partly paid for using a credit card and they cost more than £100, then under Section 75 of the Consumer Credit Act of 1974, you may be able to claim compensation directly from your credit card company to cover the costs of your Gatwick airport delays.
For further details on how to make a Section 75 claim visit our Section 75 Claims guide.