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Airlines Compensation

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If you have encountered extreme delays that resulted in a flight cancellation and you would like compensation, you should first contact the airlines that sold you your tickets, not the airport you flew from.

To make a compensation claim for flight cancellation please see our free guide on flight compensation. The airlines compensation procedure may vary so follow instructions to the letter.

Plainly illustrate what happened in detail. For instance, how long was the length of your delay? What were the reasons given for the flight cancellation? Were you left in the airport or did you require overnight accommodation at your expense or the airlines? Tell them what it cost you and what you expect in compensation.

You may also pursue a claim in your local county court. Please see our free GUIDE TO THE SMALL CLAIMS COURT.

Did you buy your flight tickets with a credit card?

If your flight tickets were purchased or partly paid for using a credit card and they cost more than £100, then under Section 75 of the Consumer Credit Act of 1974, you may be able to claim compensation directly from your credit card company to cover the costs of your flight cancellation.

For more details on how to make a Section 75 claim please visit our Section 75 Claims guide.

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