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Sales of Goods Act 1979

Know your rights under the Sales of Goods Act 1979

The Sales of Goods Act 1979 is intended to protect you, the consumer, and it's important that you don't let unscrupulous retailers confuse you over the rights it grants.

The Sales of Goods Act 1979 states that anyone who purchases faulty goods is entitled to a free refund, replacement or repair service, and the onus falls on the retailer to provide this.

If they claim that shop policy prevents it, or that you should be taking your case to the manufacturer, THEY ARE WRONG. This is clearly established in the Sales of Goods Act 1979 and nothing they claim can change that.

To find out more about the law as laid out in the Sales of Goods Act 1979 and what it means for you, be sure to read our free Consumer Rights guide.

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