When it comes to consumer law, UK statute establishes rights
If you live in the United Kingdom, you might be wondering about
the state of consumer law. UK retailers are obligated to do
business according to the Sale of Goods Act 1979, and this lays out
your rights as a customer, and the retailer's responsibilities.
The consumer law UK residents are most likely to find useful is
one which governs the return of faulty goods to a retailer.
According to this aspect of consumer law, UK retailers are at
fault if an item purchased from them is not of "satisfactory"
quality, and it is down to them to refund the customer's money, or
else offer a free replacement or repair service.
To learn more about consumer law, UK retail statutes and the
return of faulty goods, check out our free Consumer Rights
guide.