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Refusal to switch banks costing savers thousands

Blind loyalty making banks less competitive

By S Hunt, 30th June 2010

Savers' reluctance to switch banks is costing them thousands of pounds, according to fresh research.

Many customers are loath to move their money because they suspect that changing banks would be too much hassle, and that any benefit would probably be minimal.

However, according to research by moneysupermarket.com, the average UK resident loses almost £3000 a year by remaining loyal to their current bank.

Kevin Mountford of moneysupermarket.com argues that there is an apathy towards savings endemic among bank customers which drives them to keep things simple by doing all their banking with one company. This in turn saves banks from going to the trouble of providing competitive deals on all of their services.

The value of mixing and matching was illustrated by the research, which found that although HSBC represents the best value as an overall service provider, it only came out on top in one category among current accounts, mortgages, ISAs, easy access savings account, loans, credit cards and more.

Mr. Mountford advised that a regular review of your savings is essential, especially in such financially stringent times. He said: "At a time when finances are tight, and things are not likely to improve in the near future due to potential tax rises, pay freezes etc, it is more important than ever to take control and make the most of every penny you have."

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