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Increasing number of consumers in energy bill debt

By Elliot Wright, 22nd January 2010

An increasing number of consumers are falling into debt on their electricity and gas bills, an Ofgem report reveals.

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Figures from the energy watchdog show that there has been a 21% increase in gas customers entering into new debt repayment arrangements over the past year after falling behind on their bills, while there has been a 13% rise in electricity customers making similar arrangements.

The report shows that the average level of energy debt is 20% higher than a year ago, with an 18% increase in the number of people with debts over £600.

While Ofgem blames the recession for spiraling energy debt, experts say that higher energy prices have also played a major role.

Price comparison and switching service uSwitch.com points out that the average annual household energy bill is now £327 more than it was at the beginning of 2008. Despite energy companies trumpeting price decreases last year, they barely scratched the surface of 42% increase in prices the year before.

The average annual household energy bill is now £327 more than it was at the beginning of 2008.

The rising prices have had an all too obvious impact on the affordability of energy with some households inevitably finding it just one cost too many.

uSwitch.com is advising consumers to brace themselves for more price increases over the next year and to make sure they are on the best possible deal.

Thomas Lyon of uSwitch.com said: "These debt numbers could get worse as we are in the middle of a bitter winter which could add an extra £60 onto our next quarterly bills because of the extra heating and energy we've all had to use. This will hit those who pay by cash or cheque particularly hard and some may see no alternative but to enter into a debt arrangement with their supplier.

"Households can help themselves by moving to direct debit so they can spread the cost of their energy across the year. They should also look to cut the cost of their energy by moving to a cheaper deal and reducing the amount of energy they use. But suppliers could help too. If there is enough in their coffers to cut their prices further we would urge them to do it now so that consumers can feel the benefit this winter when it will make a real difference to their heaviest bills."

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