15th April 2010
This morning saw extraordinary scenes at UK airports as volcanic
ash from Iceland caused hundreds of flights to be cancelled.
Thousands of passengers are being left stranded and out of
pocket as airlines grounded all flights due to fears of the ash
causing engine failure in their planes.
The UK air traffic control service (Nats) said there will be no
flights allowed out of the UK until at least 0600am BST on
Friday.
Under certain circumstances it is possible to claim flight
compensation for cancellations, for example strike action. However
as volcanic activity is out of the airlines' control it is unlikely
they will award redress for flights cancelled for this reason.
However, there may be another way that passengers can seek
recompense. Where tickets have been purchased with a credit card it
may be possible under Section 75 of the Consumer Credit Act to
claim flight cancellation compensation from the credit card
provider.
As long as the tickets cost over £100 (and below £30,000) then
they should be covered. To find out how to make a claim please see
our FREE
guide on Section 75 claims.
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