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Cartel Client Review unable to refund customers, admits boss

18th March 2010

Cartel Client Review boss Carl Wright has admitted that the company has no money to refund the thousands of customers it has left hundreds of pounds out of pocket.

When quizzed on the whereabouts of his clients' money, Wright told the Daily Mirror: "The money is not available to be refunded back."

Cartel charges upfront fees of £495 per claim and offers to get consumers' debts written off by claiming to their bank or lender that their credit agreement is "unenforceable". However, many of its customers say their claims have been going on for years and that Cartel does not respond to any correspondence.

In response to thousands of customer complaints, the Ministry Of Justice recently began an investigation into Cartel. However, it is now unlikely that the customers will ever get their money back from the controversial company.

It is thought that the firm has taken more than £20m from customers.

Wright insisted the legal work on its debt write-off claims had been done and that clients now needed to take their cases to court with no-win, no-fee solicitors.

However, recent court judgments have made it extremely unlikely that these cases would actually be successful.

In addition to the thousands of consumers it has ripped off, Cartel has also left hundreds of business partners and introducers in limbo.

Partners of Cartel are being urged to contact Claims Financial - an ethical claims management company that does not charge upfront fees - to arrange a fairer service for their clients.

Interested partners can find out more about Claims Financial's partners and introducers programme by clicking here.

Useful links:

Become a business partner/introducer of Claims Financial

Claims Financial

Testimonial
"I just had to put pen to paper and write to say I'm more than delighted with my settlement that you won me back from my PPI I had with Lloyds TSB. The Claim Forms were simple to fill in. It was a breeze"
Mr R Evans 11 Nov 2010
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