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Care Home Fees Complaints Rise

New figures show that thousands are being deprived of continuing care

Local authorities are still depriving elderly patients of free long term NHS care, forcing them to pay for care home fees out of their own pockets.

Despite eligibility guidelines being introduced and ombudsman intervention, the number of people who have been wrongly assessed by their primary care trust and left with a hefty bill for care home fees as a result has risen dramatically.

The number of people who have been wrongly assessed by their primary care trust and left with a hefty bill for care home fees as a result has risen dramatically.

Assessments determine whether a person is eligible for continuing care which is fully funded by the NHS, or nursing care contribution where the NHS contributes towards some of the fees.

However, thousands of people are incorrectly assessed leaving them with only the nursing care contribution. This often barely makes a dent in care home expenses, especially if the person's health needs are serious and requires 24 hour care. This frequently leads to elderly people having to plunge into their savings or sell their homes to pay for their care.

Eligibility also often depends on where the patient lives effectively creating a postcode lottery - something the new guidelines were supposed to eradicate.

As figures released by the Government Equalities Office show, a massive difference remains between the best and worst care trusts in terms of the number of people receiving NHS continuing care per 50,000 population in the fourth quarter of the 2008-09 financial year. Shropshire County care trust found 128.5 patients per 50,000 eligible for continuing care, but South East Essex had just 11.7 patients eligible. Similarly, Bournemouth and Poole care trust assessed 126.2 patients in 50,000 as continuing care candidates, but Heart of Birmingham care trust found 14.7 eligible.

As a result of this continuing care controversy thousands of incorrectly assessed patients are getting reassessed, and many of them end up being compensated as a result.

Just this month, Pauline Hardinges received £30,000 after being incorrectly charged for her mother's care.

Just this month, Pauline Hardinges received £30,000 after being incorrectly charged for her mother's care.

Following a reassessment, Hardinges' mother Dorothy, an Alzheimer's disease sufferer, was found to be eligible for free continuing care.

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