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BA strike back on: What to do if you are affected

20th May 2010

BA cabin crew will strike as early as next week after a panel of judges overturned a ban on industrial action.

The high court had placed an injunction on BA strike action earlier this week when it ruled that the Unite union had carried out its strike ballot illegally.

But the union appealed the decision and the appeal panel, including the Lord Chief Justice, decided to overturn the ban.

BA cabin crew had planned four separate five-day strikes, beginning on 18 May, 24 May, 30 May and 45 June and it is now thought that they will now begin their strike on 24 May.

The walkout is expected to cause severe disruption for thousands of passengers, who are already experiencing major delays as BA shuffled its schedules in anticipation of strike action.

What to do if you affected by the BA strikes:

BA state that customers "Will be able to rebook, free of charge and subject to availability, onto other British Airways flights outside of the strike period for up to 355 days from the original date of travel.

Refunds will only be available if flights are actually cancelled or if the original booking conditions allow."

If your flight is cancelled you will be able to:

  • Rebook onto another British Airways flight to the same destination within 355 days of the original date of travel 
  • Rebook onto another British Airways flight to/from the nearest alternative airport  (for example, if booked to/from Boston you could rebook to/from Philadelphia or New York) 
  • Cancel your booking and get a refund. 

All rebooking options will be subject to availability.

More detailed information about rebooking options, including specific dates covered by these guidelines will be made available if a strike is announced.  

Normal Conditions of Carriage will apply for any flights that are cancelled outside of the strike period.

British Airways Executive Club members will continue to earn Tier Points and BA Miles for flights cancelled due to any strike action.

Further information can be found on Ba.com.

If you paid for your tickets with a credit card you may be able to pursue your credit provider for flight cancellation compensation.

Section 75 of the Consumer Credit Act 1974 stipulates that credit card providers are equally responsible as the vendor for the delivery of goods.

For more information please see our Section 75 claims guide.

How to claim flight cancellation compensation

Claims Financial

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