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Mis-sold PPI payouts could cost banks £10bn

FSA vastly underestimated scope of PPI mis-selling

by Luke Whitmore, 17th May 2011

The compensation payouts for mis-sold PPI could reach £10 billion, some financial analysts have estimated.

The amount is more than double the initial calculation by the Financial Services Authority, who expected mis-sold PPI reclaims to reach around £4.2 billion.

It is only as the various high-street banks set aside funds for compensating customers who were mis-sold policies that the true scale of the PPI mis-selling debacle has become clear. The process started with Lloyds TSB, who set aside £3.2 billion to refund to customers after capitulating in the court case against the FSA. Originally the intent had been to appeal against the court decision, which put banks under obligation to pay out PPI compensation to borrowers who had been mis-sold the product.

Lloyds' capitulation set the ball rolling for other banks to likewise admit defeat and establish exactly how much they expect to pay out over the coming months to customers to whom they have mis-sold PPI policies, which has turned out to be vastly more than the FSA had expected. £8 billion was a recently suggested figure, but sources within the banking industry have suggested that they may in fact end up totalling more than £10 billion.

PPI, or Payment Protection Insurance, is a type of insurance often on offer when taking out loans, such as mortgages or credit cards. The intent of this insurance is that, if the borrower should undergo an unexpected loss of income, through, for example, the loss of their job or a debilitating injury, their repayments on the loan will be "protected" by payouts from the insurance.

Unfortunately, many banks came to rely on PPI as a huge source of profit, resulting in policies being pushed onto many people who did not want them, could not use them and who were sometimes not even told that they were being sold this additional, optional insurance.

If you have been mis-sold PPI, we can help you make a PPI claim.

Claims Financial

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"I just had to put pen to paper and write to say I'm more than delighted with my settlement that you won me back from my PPI I had with Lloyds TSB. The Claim Forms were simple to fill in. It was a breeze"
Mr R Evans 11 Nov 2010
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