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Banks' shame at mis-sold PPI

Payment Protection Insurance compensation skyrockets

by Russell Shackleford, 9th June 2011

The banks will have to pay out billions in compensation for customers who were mis-sold PPI, it has been estimated.

PPI, or Payment Protection Insurance, is a form of loan insurance which was wrongly sold to millions of borrowers alongside their loans. PPI can be useful in specific circumstances, but many people found that they were paying for policies which were not applicable to their situations, meaning they could never make a successful claim, or that they were already covered by other insurance policies they had taken out.

Some even discovered that they had had PPI added to the cost of their loans without being told, or were informed it was necessary if they wanted the money.

When the Financial Services Authority laid down common-sense rules on PPI mis-selling as new regulations which the banks were required to apply retroactively, the British Bankers' Association took them to court over this.

The BBA's argument was that it was unfair to apply these new rules to sales in the past - but as much of PPI mis-selling went against what lending institutions should have been doing in the first place, involving misleading their customers and not providing adequate information about the policies, the court case was decided against them.

It soon became clear exactly why the banks had protested the new regulations, as their new responsibilities to compensate consumers led to a necessity to set aside billions of pounds in potential redress for those who had been paying for mis-sold PPI.

While it was known that the mis-selling of PPI had been an epidemic, it was not clear until the banks began to release estimates of how much they could have to pay out exactly how much PPI had been knowingly mis-sold. Fortunately, consumers are now able to claim compensation if they have been shelling out for expensive and useless PPI policies.

If you were mis-sold a policy, we can help you claim PPI compensation.

Claims Financial

Testimonial
"I just had to put pen to paper and write to say I'm more than delighted with my settlement that you won me back from my PPI I had with Lloyds TSB. The Claim Forms were simple to fill in. It was a breeze"
Mr R Evans 11 Nov 2010
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