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Mis-sold PPI cuts into Santander's profits

Loan insurance scandal hits banks hard

by Luke Whitmore, 27th July 2011

The Spanish bank Santander has experienced a 21% drop in profits in the wake of the mis-sold PPI scandal which has rocked the financial world in recent months.

A £538m provision has been made by the bank to cover the potential cost of PPI reclaims, which has contributed to the aforementioned loss of profit for the parent company, as well as seeing their UK profits dip by 3%.

Santander's UK properties include Abbey, Alliance and Leicester, and Bradford and Bingley, all of which were known to have mis-sold PPI to customers who took out loan products.

PPI, or Payment Protection Insurance, is a form of loan protection which was sold to many borrowers who were not eligible for cover, or did not want or need the insurance. A judicial review earlier this year placed the responsibility for refunding customers directly on the banks' doorsteps, leading to the necessity for billions of pounds to be set aside throughout the industry to ensure that wronged consumers could be compensated for their troubles.

While Santander's £538m liability for mis-sold PPI pales in comparison to banking groups such as Lloyds, which was obliged to put together a compensation fund of £3.2bn, it has still crippled the bank's designs on floating the UK branches of the business on the London stock markets this year, with analysts predicting that the parent company is likely to hold off until next year when profits have recovered and the effects of new regulations on banking are more obvious.

The chief executive of Santander, Ana Botin, stated that "In line with other UK banks, a further provision for payment protection insurance remediation has also been made. Notwithstanding these factors, Santander UK has delivered profit in the first six months, maintaining its strong track record of profitability and strengthening its balance sheet."

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