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Santander sees profits drop after mis-sold PPI scandal

PPI compensation provision hits Spanish bank hard

by Luke Whitmore, 28th July 2011

Spanish bank Santander has seen its profits hit hard by the obligation to offer payouts to customers over PPI mis-selling.

The UK wing of the bank, which includes such financial stalwarts as Alliance and Leicester, Abbey, and Bradford and Bingley, has seen a drop in profitability of 3% in the six months leading up to June. This has in part been blamed on the £538m which had to be put aside in order to ensure that compensation could be paid to customers who had been wrongly sold PPI, or Payment Protection Insurance.

PPI is a form of loan insurance which has gained an infamous reputation after being pushed upon customers by banks with a lax approach to regulations, meaning that it was often sold to those who had no use for it, did not need it or in some cases could not even use it. It is estimated that millions of consumers have been paying premiums for unwanted or unnecessary PPI policies on loans taken out over the last few years.

Many of the banks protested their innocence in the scandal, though Santander was not among those making this claim. Consumer complaints were vindicated judicial review back in April placed the responsibility for mis-sold PPI firmly in the laps of the banks, forcing various lending institutions to set aside billions of pounds in order to offer redress to the victims of their irresponsible behaviour.

Santander's parent company has seen their profits drop by a total of 21% over the first half of the year, leading some analysts to predict that they may delay their intended move of floating their UK business concerns on the stock market.

Ana Botin, Santander chief executive, accused the UK's financial regulations and the associated costs of causing problems for the bank, in addition to the provisions necessary to cover mis-sold PPI compensation.

If you have been a victim of mis-sold loan insurance, we can help you claim back PPI today.

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