Consumer News

Banks seek to impose deadline on mis-sold PPI claims

Consumers could be left out of pocket as the powerful banking sector moves to impose a deadline on compensation claims for mis-sold PPI.

FOS recruiting 1000 staff to handle mis-sold PPI claims

The Financial Ombudsman Service is to recruit 1,000 more staff to handle customer complaints in the aftermath of the PPI mis-selling scandal.

Banks slammed over mis-sold interest rate swaps

A new banking scandal looks to be on the horizon as high-street banks come under attack for mis-selling Interest Rate Swap Agreements (IRSAs) to small and medium-sized businesses.

Changes afoot for EU flight delay compensation laws

The Advocate General for the EU, Yves Bot, has suggested that the right to compensation for airline passengers who suffer from lengthy flight delays should be clearly established under European law.

Banks to notify customers who were mis-sold PPI

Mis-sold PPI victims to receive letters from banks

Banks will be required to send out letters alerting victims of mis-sold PPI that they can claim their money back, after a decision by the Financial Services Authority (FSA).

FSA tells banks to alert borrowers of mis-sold PPI

The Financial Services Authority (FSA) has demanded that banks send out letters to those who took out Payment Protection Insurance policies, alerting them that their policy may have been mis-sold.

Mis-sold PPI still causing problems

PPI, or Payment Protection Insurance, is no longer being mis-sold by banks and other financial institutions, but the repercussions are still making themselves felt, with billions of pounds being paid out by high street banks to customers who were ripped off, and yet millions of consumers still left uncompensated.

PPI scandal sees billions of pounds in payouts

PPI, or Payment Protection Insurance, is looked down upon by many in the wake of the mis-selling scandal which saw many lumbered with expensive loan insurance policies. But is PPI necessarily a bad thing, and if not, how did it end up reviled by so many?

Mis-sold PPI policies slammed by consumers

PPI, the most mis-sold financial product in living history, is now looked down upon by many as being a ridiculous profiteering scheme which was perpetrated by the banks in order to ensure that they were able to line their own pockets even when it meant that consumers would lose out and have to pay through the nose for a policy which in many cases could never even have granted them any benefit at all.