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What to do if you are a victim of cowboy builders

How to complain about cowboy builders

If you have been a victim of a cowboy builder then you have been a victim of fraud at the same time. You may find it difficult to complain to the builder directly - they are called "rogue" for a reason - as it will be tricky to track them down, and even if you do find them it's unlikely that they will listen to your complaint.

If this is the case then the first ports of call are the police and your local Trading Standards office. 

When you speak to the authorities give as much information about the builder as possible.

It you can track the builder down then it is also possible to take them to court. In the event of a small job a small claims court should suffice and would be relatively inexpensive. But if the project was a big one there may be some hefty legal fees involved. The website communitylegaladvice.org.uk or your local Citizens' Advice Bureau will give you legal advice and sometimes organise free legal representation for you.

Click here to find out how you can get compensation for dodgy building work

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