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Consumer Law Blog

Utility Overcharging - The Great Energy Swindle

by Elliot 07 October 2009

In what must be one of the biggest acts of thievery ever recorded it was recently revealed that UK energy companies are swindling their customers out of an astonishing £1.6bn every year.

By refusing to lower their tariffs to reflect a decline in wholesale energy prices, the companies effectively swiped £74 from every household in the country.

It's unacceptable in times where families are struggling to pay the bills that the energy suppliers are unscrupulously overcharging consumers in this way. Thousands of people can barely afford to heat their homes in the colder months yet the companies do absolutely nothing to alleviate the situation.

Unfortunately, there is not a lot people can do about the prices that the energy suppliers set. That is a job for the regulators and the government.

However, it is possible to claim back some costs if you've been billed for more energy or water than you've actually used.

And in some cases, customers have been moved onto a more expensive tariff and not been informed about it until over two months later. This is a dirty practice which, despite warnings from regulators, the companies continue to execute.

Thousands of irate customers are already standing up to the energy companies and reclaiming money that is rightfully theirs. If more and more people do this then our suppliers will have to listen and perhaps rethink their scandalous policies.

So if you've been overcharged for your energy, or you think you might have, and would like to know more about reclaiming, please consult our free and helpful guide.

Claims Financial

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