Outrageous delays. Dreaded last-minute cancellations. Overbooked
flights. Air passengers certainly don't have it easy. Thousands of
eager holiday-goers arrive at airports across the country only to
frequently face frustration and disappointment, and usually finding
themselves stranded and out-of-pocket to boot.
The phrase, "I'm sorry, there's nothing we
can do," usually followed by the customary shrug of the shoulders,
was all that comforted passengers facing hours of inconvenience and
a curtailed holiday. Brad Askew
For too long the airlines afforded little sympathy to customers
whose only crime was to turn up at the airport expecting to get on
a plane which they had spent hundreds of pounds of their
hard-earned cash to get a seat on.
The phrase, "I'm sorry, there's nothing we can do," usually
followed by the customary shrug of the shoulders, was all that
comforted passengers facing hours of inconvenience and a curtailed
holiday.
But since regulations were passed a couple of years ago, instead
of having to resist the urge to punch the person on the
other side of the check-in desk, more and more peeved
passengers are hitting the airlines where it really hurts, their
pockets.
Basically the regulations state that if you don't get on the
flight you booked, at the time you booked it for, then you may be
entitled to compensation and assistance. You could receive up to
£550 depending on the distance of your flight and the length of
time it was delayed by. If you are severely delayed then airlines
are also required to cover the cost of overnight accommodation.
It's great that airlines are finally affording passengers more
rights, especially as fares are rising and holidays become even
more of a luxury. Now if only they'd start serving food that's
edible...
For a FREE comprehensive guide on how to claim flight
compensation click
here .
Claims Financial
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