Consumer Law Blog

Have you been refused a PPI reclaim?

Reclaiming mis-sold PPI from banks can be a daunting task, especially if they turn around and refuse the claim for whatever reason they may have. This can be a little crushing, particularly if a person is 100% sure that they were mis-sold the PPI.

There are many examples of banks still making it difficult to claim PPI compensation or taking extraordinary amounts of time to process them, which is causing a lot of unhappy clients who have already been hard done by to seek guidance and help from Claims Management Companies (CMCs) and the Financial Ombudsman.

An interesting article in The Observer recently pointed out a bizarre occurrence when a man from Bath tried to claim for mis-sold PPI from Halifax.

After switching his mortgage away from Halifax six years ago and stopping the policy he had taken out with them after he realised he was not eligible to make a claim, he phoned up and tried to reclaim the money back from Halifax, who asked for his PPI policy number.

Due to not having this number (although he did have an old mortgage number), the clerk insisted that there was nothing the bank could do until he said that he was told by the Observer newspaper that he had every right to make a claim.

Mentioning The Observer obviously meant a lot to this clerk, who told the claimant that there was a special phone number that when it was answered, only needed his name and address to find his file and led to him eventually reclaiming £4,500 including £1,000 interest six months later.

If anyone is facing barriers like this when claiming for mis-sold PPI compensation from banks, a reputable claims management company such as Claim Financial could be of great help in taking the next step towards claiming back money that the bank should not have taken.

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