In recent years we've seen the sale of a number of high street
banks. In 2008 the government bought the majority of shares in RBS,
and in 2010 a number of RBS branches were sold to Spanish bank
Santander, who also bought Alliance and Leicester and Abbey
National.
This has caused problems for consumers who are owed millions in
mis-sold PPI claimants. One
letter to the Daily Mail told of how when he wrote to his bank
(NWS Trust) requesting a PPI refund, he received a letter back from
another bank (Black Horse) claiming they had never heard of NWS
Trust.
If this sound likes your case then don't throw your old
paperwork in the recycling just yet*. The Daily Mail informed the
reader that "If someone at Black Horse had used common sense they
would have realised the reason they received your letter is that
they now own what remains of NWS Trust". This is an example of one
way that the bank can fob you off over your claim
for PPI.
If your bank has been sold the new owner of the bank is
still liable to pay you anything owed to you, just in the
same way that you are obliged to pay anything you owe to your old
bank to the new owners of the bank.
This means that if your bank has been sold then you should not
put off making a claim for PPI. Your bank may try to wriggle out of
their obligations but if you pursue them then they will have to pay
up sooner or later, whether they like it or not.
If this sounds like a lot of work, you can make a claim
today, and one of a team of advisors who battle with the banks
every day of the week and who know every wheeze in the book will do
the job for you!
*If you have lost your paper work don't worry - your bank is
obliged to keep a copy and inform you if you ask whether or not
they sold you PPI.
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