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Consumer Law Blog

Banks win the battle but not the war

by Elliot 25 November 2009

The long-running bank charges case may have gone against the consumer, but there is a light at the end of the tunnel.

Despite ruling in the banks' favour, a Supreme Court judge has hinted that bank charge victims may be able to seek refunds regardless.

In his ruling, the judge told the Office of Fair Trading (OFT) that their legal argument was weak and that they would have had a better chance if they focused on clause 5 and not clause 6 of the Unfair Terms in Consumer Contracts Regulations 1999.

Whereas Clause 6 mainly relates to disproportionate fees, clause 5 is broader in legal scope and says that contracts that have not been negotiated individually (i.e. a current account with a bank) must be in good faith, and not contain terms that could cause a significant imbalance to the detriment of the consumer.

It can easily be argued that unauthorized overdraft charges levied on customers DO create an imbalance in that the consumer loses out while the banks benefit to an excessive degree. Does this cause a detriment to the consumer? Just ask one of the millions of people who ended up with £100s of bank charges just for going overdrawn by £2 on one occasion.

Should the OFT pursue the banks on clause 5 argument then a fresh can of legal worms will be opened. And as the Financial Services Authority (FSA) has now taken off its waiver - meaning that every individual bank charges refund claim is now active - there is nothing to stop people making claims on the basis of clause 5.

The judge also said that the Supreme Court believes overdraft costs are part of the price of a bank account - in which case they would be regulated by the FSA. This could potentially mean that consumers may soon be able to claim that their account was mis-sold to them and therefore be entitled to compensation.

Kevin Rose, of Claims Financial Ltd., said: "Although the ruling has come as a massive shock we will not give up on getting consumers their refunds until every avenue has been exhausted. The banks may have won this round but we will not stop fighting until it's over."

Claims Financial

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