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Consumer Law Blog

I (Brad) am a non-practising solicitor.

I worked in a leading national firm (Lyons Davidson) until founding Claims Financial in July 2007 to assist consumers with legal disputes.  My mission is to help bring civil justice to the masses by 'getting the word out' and putting together FREE Claiming Guides 

Note: The subjects discussed are not advice and are generic and may not apply to your specific circumstances. We would always recommend you seek independent legal advice from a solicitor.

Will Solicitors Survive in the Brave New World?

by Bradley Askew 29 June 2010

The Legal Services Act comes into force shortly which, in a nutshell, is aimed at bringing the legal sector into the 21st Century. This means trying to make law more accessible, cheaper and dynamic for the average person. If Carslberg did Law – how would they do it? We are likely to see the rise of firms such as Tesco Law, RAC Law, and online law like www.LawontheWeb.co.uk and www.everythinglegal.co.uk.

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An open letter to ALL UK solicitors – How to survive in 7 simple steps

by Bradley Askew 29 June 2010

I am delighted to hear that law is in for a ‘shake up’. I know law is an old profession with many traditions, etiquettes and a culture that will find it harder to embrace Facebook, Google and customer service than other industries, BUT...

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EasyJet and Ryanair telephone numbers and addresses for complaints

by Bradley Askew 22 June 2010

It is very easy to book and pay with budget airlines but in my experience very difficult to complain to them when something goes wrong.

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EasyJet Unfair Charges and Complaints

by Bradley Askew 09 March 2010

I travelled to Glasgow the other week for business with Easyjet and on the return leg was told in a rather unapologetic manner by a lady in orange that the flight was delayed or cancelled and it was not their fault.

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British Airways Strike - last minute deal?

by Bradley Askew 09 March 2010

Is Unite trying to wiggle it's way out of a pickle. It hasn't made many friends because it seems that the public is behind BA not the union. Afterall, the cabin crew already earn twice their counter parts at other airlines. If the airline doesn't reduce costs everyone loses.

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BA Cabin Crew Strike and Unite

by Bradley Askew 08 March 2010

British Airways cabin crew strikes are soon to begin and I know I am not the only one who is thoroughly confused and concerned that Unite (the trade union), may only be interested in 'winning' for its own reputation's sake rather than the bigger picture.

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Ryanair Complaints and Unfair Charges

by Bradley Askew 07 March 2010

Is it just me or are the headline fairs for low cost airlines becoming more and more silly? I just booked a family flight to Bezier from Bristol and the booking process started well but ended badly.

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Bank Charges and Govan Law Center

by Bradley Askew 07 March 2010

Bank Charges Claims may yet see payouts following a victory by Govan Law Centre which won the right to challenge charges under a different law.

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Reclaim Care Home Fees Victory - £150k Plus

by Bradley Askew 07 March 2010

Last week saw a 'whopper' win (albeit the details are still being fleshed out). It is a weird situation that in the UK anywhere between 100,000 and 300,000 people (or more likely their estate), have claims averaging £60,000.

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Ryanair Unfair Charges

by Bradley Askew 04 January 2010

The OFT has today criticised Ryanair's charges on the basis that they are confusing and virtually 'taunt' consumers.

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