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Office of Fair Trading bank charges

How does the Office of Fair Trading bank charges decision affect me?

Banks which levied unfair charges were at one point under investigation by the Office of Fair Trading, which sided with consumers attempting to get refunds for overdraft-related fees.

However, in November 2009, the Supreme Court ruled that the Office of Fair Trading had no authority to determine whether these fees were reasonable. As a result, it is now very difficult for customers to get refunds for overdraft-related bank charges.

However, the ruling against the Office of Fair Trading applies only to overdraft fees, meaning that other bank charges, such as credit card fees, may still be reclaimed if they are deemed to be unfair.

Claims Financial are experts at securing refunds of bank charges for our customers, and have won millions of pounds in compensation on their behalf. So if your bank has charged you credit card fees and you'd like to reclaim your money, start your claim by filling in the form on the right.

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