Debt Management Process

To apply online please click here

We will take your call, explain Debt Management, and if relevant complete an income & expenditure review.

If we can assist you by reducing your monthly outgoings, we will send out an information pack, which will contain documentation for you to sign and return, including the authority forms allowing us to speak to your creditors.

Once you have received the pack, a dedicated Advisor will contact you to talk through the documentation, and answer any further questions you may have. From this point, you can then start referring any creditor calls or correspondence directly to us.

As soon as we receive your documentation we can start contacting your creditors to advise them that we are acting on you behalf.

As soon as we have obtained up to date balances for each item of credit, we shall be able to complete an accurate Income & Expenditure review, which will be issued to your creditors, along with a proposal for a ‘pro-rata’ payment, in line with what you can reasonably afford.

We shall liaise with your creditors to ensure that the proposal is accepted, and further interest and charges are frozen where possible.

Your creditors will receive the agreed monthly amount within 5 days of The Debt Advisor receiving it from you. You may occasionally still receive creditor statements, but these will be for your information purposes only.

At anytime, you can contact us if you find that your circumstances have changed, and we will conduct an up to date review, and agree a different payment if necessary. Alternatively, a review will be completed automatically every six months, to ensure that we are still providing you with the very best advice.